REAV

Services

One partner. Full scope.
From the first screw to executive KPIs.

REAV delivers a complete refurbishment infrastructure - workshop design, processes, digital tools, team training, and ongoing support - so you can focus on your core business.

Full scope

Five integrated pillars,
one delivery team.

Operational in ~3 months*

Workshop design & infrastructure

Your workshop is the foundation of everything. We design lean, ESD-compliant production environments that maximize throughput while ensuring safety and ergonomics. From single-site to multi-site networks, every layout is optimized for your device mix and target volumes.

Deliverables:

  • Full workshop floor plan with zoning
  • Workstation specifications (ESD, tooling, ergonomics)
  • Equipment and supplier sourcing list
  • Capacity model and scalability roadmap

*~3 months for a standard workshop processing ~12,000 devices/year. Timeline varies based on project scope and complexity.

Workshop design
Processes and quality
> 80% repair yield

Processes & quality standards

Repair quality at industrial scale requires structured processes. We build end-to-end SOPs covering every workflow, from device intake to final QC, with built-in compliance for EU and US standards.

Deliverables:

  • Complete SOP library
  • Grading frameworks and decision trees
  • Wipe and test certificate templates (EU/US)
  • Internal audit checklist and CI routines
AI-powered knowledge base

Custom ERP & digital tools

Off-the-shelf ERPs weren't designed for refurbishment. Our purpose-built system handles the full repair lifecycle - from device intake to reporting - with real-time dashboards for operations, finance, and quality teams.

Deliverables:

  • Custom ERP deployment
  • Device traceability and repair history
  • Role-based KPI dashboards
  • Impact tracking and ESG reporting
Training program
Skills that scale

Training & continuous R&D transfer

Your team is the engine. We provide structured training programs that bring technicians from zero to certified, plus continuous access to the latest repair innovations developed across our network.

Deliverables:

  • Onboarding training program
  • Certification paths per device category
  • R&D transfer: new methods and tools
  • Access to REAV network
Long-term partnership

Ongoing support & continuous improvement

Deployment is just the beginning. REAV provides long-term operational support - monitoring your KPIs, optimizing processes, coaching your teams, and continuously improving your workshop performance over time.

Deliverables:

  • Dedicated engineering team monitoring your operations
  • Continuous process optimization and improvement cycles
  • Ongoing team coaching and skills development
  • Quarterly business reviews and executive reporting
Continuous improvement

Engagement models

Three ways to work with REAV.

Each model is designed for a different strategic context. All deliver the same industrial-grade quality.

License RecommendedConsultingJoint Venture
InvestmentCAPEX + per-device licenseProject-based feesShared capex
REAV involvementSemi-external production & R&D team, standards, monitoring, hotlineAdvisory + coachingCo-governance
DurationMulti-year3-12 monthsMulti-year
OwnershipClient-ownedClient-ownedShared entity
Best forProven methods, autonomy, long-term growthSpecific missions, certificationsMarket entry, scaling
Inside the License

The License, in detail.

A long-term partnership built on 10 years of repair operations experience. You own the workshop; REAV makes sure it always stays ahead of the market.

Licensed framework

Industrial standards, ERP, supply chain logic, training programs and recurring audits, all governed by the REAV license.

REAV ERP (Odoo + Blancco)

Custom ERP based on Odoo with native Blancco connection: test & erase data filled automatically, full traceability per client and per lot.

REAV chatbot & knowledge

All SOPs, processes and field feedback unified in one platform, plugged into an AI chatbot for instant, accurate answers.

Technical & operational hotline

Day-to-day assistance for your operators and managers. Let REAV handle the complexity for you.

R&D transfer & external lab

Continuous transfer of new methods, plus access to REAV as an external R&D lab for your own projects, tested in real industrial conditions.

Centralized purchasing

Workstations, tools, software, devices and spare parts sourced through REAV. Benchmarked, tested, ready to deploy.

Monitoring & audits

Continuous performance monitoring powered by field data from multiple facilities, plus recurring on-site audits and quarterly reviews.

Semi-external engineering team

A dedicated REAV team acting as your production and R&D function: monitoring KPIs, optimizing processes and driving improvement long-term.

Pricing: per device processed.

The License is structured as a price per device processed, deliberately so. It guarantees that REAV's level of support scales with your real operational volume - more involvement when you ramp up, less when activity is lower. Pricing is always calibrated to each partner's specific needs and activity profile.

FAQ

Common questions.

For a standard workshop processing approximately 12,000 devices per year, a full turnkey deployment - from scoping to operational workshop - takes around 3 months. This includes diagnosis, design, build-out, training, and pilot ramp-up. For larger or more complex projects (multi-site, higher volumes, custom device categories), timelines are adjusted during the scoping phase to match your specific requirements.
As a rule of thumb: audits start at around 7k€. Setting up a full workshop typically represents 100k€ to 1M€ in combined capex and opex over year 1, depending on volumes, device mix and site scope. REAV's own fees usually account for ~10 to 15% of that total project cost. Final pricing is always confirmed during the scoping phase.
We design workshops for volumes ranging from a few hundred to tens of thousands of devices per month. The scoping phase identifies the right capacity model for your situation - there is no fixed minimum.
Yes. Our methods and tools are designed for international deployment. We adapt to local regulations, supply chains, and workforce conditions. Our ecosystem already operates across multiple European markets.
Data security is integral to our processes. Our ERP ensures full device traceability and secure data wiping. All workshops follow strict GDPR-compliant data handling procedures.
The License gives you the full REAV operating system: industrial standards, the custom ERP (built on Odoo with native Blancco integration), the REAV chatbot and knowledge platform, training programs, centralized purchasing for tools and spare parts, R&D transfer plus access to REAV as an external R&D lab, a technical and operational hotline, recurring audits and continuous performance monitoring. You own and operate the workshop; REAV provides a semi-external production and R&D engineering team. The License is priced per device processed, so the level of support scales with your actual activity.

Let's scope your project.

Tell us about your volumes, devices, and timeline. We'll respond with a tailored proposal.