REAV

Our tools · REAV ERP

The ERP for
refurbishment workshops.

Total traceability of every device, from intake to recycling. Provable compliance, serial by serial. Built on Odoo, the REAV ERP follows the whole ITAD lifecycle with one single thread: the device's serial number.

Request a demo Explore the page
Built on Odoo Native Blancco Per-lot traceability AI via MCP

On this page

The full refurbishment ERP,
section by section.

01 Why refurbishment is differentWhat off-the-shelf ERPs miss 02 The lifecycle overviewFollow the device, pallet to parcel 03 The seven modulesIntake to after-sales, in detail 04 DashboardsThe whole operation at a glance 05 Built on OdooA complete, proven ERP foundation 06 ERP + AI (MCP)Your ERP talks to the best AI models 07 RoadmapWhat ships in the coming months 08 Impact & complianceMeasured impact, provable compliance

One system for the whole lifecycle

Off-the-shelf ERPs weren't
built for refurbishment.

Grades that evolve, repair histories, erasure certificates, multi-client lots — refurbishment has its own rules. The REAV ERP handles them natively instead of working around them.

Guaranteed traceability

Every device is tracked by serial and IMEI, at every step, without exception.

Compliant by design

Every operation and every document is natively linked to the device it belongs to.

Steered in real time

Stock, margins and throughput visible in one click — not at month-end.

Overview

Follow the device,
from pallet to parcel.

One single thread: the device's serial number. Everything else attaches to it. Seven stages, seven pages — each one a business module built by REAV.

1

Intake

Lots, IMEI, client at day 0
2

Erasure & audit

Certificates, tests, grading
3

Repair

Orders, parts, costs
4

Dismantling

Spare-part recovery
5

Sales

Marketplaces & invoices
6

Logistics

Stock & carriers
7

After-sales

Tickets & improvement

The serial ties it all together

Audit, repair, sale, return — one history.

The seven modules

Every stage, one business module.

Stage 1 of 7 · Intake

Intake by lots

  • Lot creation, unit or bulk. Account managers forecast arrivals, or the workshop logs devices as they land.
  • Unique internal serial from entry. Controlled input and automatic tracking: zero duplicates, zero orphan device.
  • End-to-end tracking. Status, location and progress of each lot in real time. Certificates and purchase offers exported in one click.
  • Client linked from day zero. Each device is tied to its source at intake.
REAV ERP — planned arrivals (Arrivées module): intake lots with expected, received and audited counts
REAV ERP — erasure & audit: device records with Blancco reports, audit results and AI-assessed grade
Stage 2 of 7 · Erasure & audit

Erasure & audit

  • Native Blancco integration. Reports flow in automatically, no re-entry — and other audit tools can be plugged in.
  • All certificates in one place. Erasure and audit proof is tied to the serial, exportable in one click.
  • Full multi-tool audit. Blancco, NSYS and others — all tests converge on the same device record.
  • AI-assessed results. Audit and erasure results are analyzed by AI for readability.
Stage 3 of 7 · Repair

Repair

  • Automatic repair orders. A device that fails audit generates its repair order with the diagnosis attached — just assign a technician.
  • Workshop management aid. Work queue per technician, priorities and throughput at a glance.
  • Assisted parts ordering. One-click purchase orders for every out-of-stock part.
  • Costs & lead times tracked. Parts, time spent and real cost measured per device.
REAV ERP — repair orders (Réparations module): work queue by technician with grade, component status and AI analysis
REAV ERP — dismantling: reverse BOM per model and recovered parts back into sellable stock
Stage 4 of 7 · Dismantling

Dismantling & spare parts

  • Reverse BOM per model. Each model knows the list of parts it can return to the workshop.
  • Recovered & revalued parts. Extracted parts are logged and reinjected immediately into sellable stock.
  • Scrap & end-of-life handled. Non-valuable devices follow a dedicated, traced and documented flow.
  • Material traceability (EPR schemes). Weight and materials feed your regulatory declarations directly.
Stage 5 of 7 · Sales

Sales

  • All your marketplaces connected. Back Market is already in production; the same base plugs into any channel.
  • Listings & stock driven per channel. Dedicated stock, synced listings, automatic buybox repricing.
  • Orders retrieved, shipping accelerated. Picking slip, label and documents generated — the parcel leaves fast.
  • Integrated invoicing. Compliant with French e-invoicing, margin VAT, connectable to Pennylane.
REAV ERP — sales: per-channel marketplace listings (Back Market) with automatic buybox repricing
REAV ERP — logistics: serial-level multi-warehouse stock with multi-carrier labels and costs computed at order time
Stage 6 of 7 · Logistics

Logistics & stock

  • Multi-warehouse stock, serial-level. Locations, transfers and inventories — each device located at all times.
  • Integrated printer management. Asset tags, delivery notes, invoices and shipping labels printed automatically from the ERP.
  • Packaging & volumes calculated. Pallox and boxes — weights and volumes computed automatically.
  • Multi-carrier, controlled margins. Chronopost, DHL, DB Schenker, UPS — rate, label and cost computed at order time.
Stage 7 of 7 · After-sales

After-sales

  • Integrated ticketing. Each customer return becomes a ticket linked to the order and the serial.
  • Traceability survives the sale. Audit, repairs, shipping — the device's full history stays accessible.
  • Root cause in minutes. The serial links symptom to history — diagnosis no longer takes days.
  • Simple fix to trigger. Exchange, credit or re-repair in one click; recurring defects escalate as quality alerts.
REAV ERP — after-sales: integrated ticketing linking each return to its order, serial and full device history

Dashboards

See the whole operation
at a glance.

Real-time, role-based dashboards turn the ERP's live data into decisions — for operations, finance, quality, and technician by technician. Stock, margins and throughput in one click, not at month-end.

REAV ERP real-time operations dashboard: throughput, work-in-progress, repair yield and per-technician KPIs

Operations

Throughput, work-in-progress, lead time and on-time rate across the workshop.

Finance

Margin per device, revenue by channel and live stock value.

Quality

Defect and rework rates, non-conformities and recurring-fault alerts.

Per technician

Repaired units, first-pass yield and average cycle time — see who to support and where the bottlenecks are.

The foundation

All of this lives in
a complete ERP.

The ITAD business layer is built on Odoo, a globally proven ERP: purpose-built specialization without giving up robustness.

Dashboards & reporting

Your workshop and business KPIs in real time.

Sales & CRM

Quotes, orders and follow-ups in one place.

Ticketing & after-sales

Helpdesk and quality alerts linked to serials.

Stock & inventory

Multi-warehouse, locations and serials, natively.

Accounting & invoicing

Invoices, margin VAT and accounting exports.

API & connectors

Shopify, Pennylane and custom integrations.

And the whole Odoo ecosystem stays within reach: purchasing, HR, e-commerce, website.

Already in production at REAV

Your ERP talks to
the best AI models.

Thanks to MCP (Model Context Protocol), Claude, ChatGPT and other assistants connect directly to the ERP: they read your real data and can act on it, with controlled permissions.

Query in natural language

"How many grade-A iPhone 13 in stock, and where are they?"

→ Instant answer from real data: quantities, locations, value.

Produce deliverables

"Prepare the weekly production report for my client."

→ The AI collects the figures, writes and formats: a document ready to send.

Diagnose a blockage

"Why has serial FX23K been stuck since Tuesday?"

→ The AI surfaces the device's full history and finds the cause in seconds.

Act in the ERP

"Create listings for the 40 PCs received yesterday and align prices."

→ The AI executes under your validation: records generated, prices adjusted.

Production analytics

Analyze production KPIs per technician

"Break down this month's production per technician: repaired units, first-pass yield and average cycle time — and tell me who needs support."

→ The AI reads the repair and audit data straight from the ERP and returns output, first-pass yield and lead time technician by technician — highlighting bottlenecks, top performers and who to coach. The same KPIs power the per-technician dashboard above.

Open standard, per-user-profile permissions: the AI only sees and modifies what you allow.

Roadmap

Shipping in the coming months.

Each milestone is delivered to the ERP of every workshop Powered by REAV: your tool keeps improving.

June 2026
  • End-of-life management & WEEE reporting
  • Dismantling
  • CO₂-avoided tracking & report (carbon credits)
July 2026
  • AI-computed predictive margin
  • Repair decision aid (beyond economic repair)
August 2026
  • Real-time dashboards: team, business, logistics
  • New carriers: Chronopost, DHL…
  • New channels: Amazon, Cdiscount…
September 2026
  • Customer portal
  • Repair-assist AI for technicians
Q4 2026
  • Product Passport (DPP) compliance

And much more…

Continuous delivery to every REAV-powered workshop.

Impact & compliance

Impact is measured,
compliance is proven.

Automated impact report

A client document generated from your real production data:

  • Machines refurbished, resold, recycled
  • Parts reused
  • Carbon impact avoided
  • Weight of materials diverted from landfill

Generated in one click, ready to send to your suppliers.

Compliance by design

Guarantees built into the production flow, not bolted on afterward:

  • One erasure certificate per device
  • DPP / ESPR: ready for the product passport
  • EPR schemes: material traceability built in
  • CE marking: a process documented end-to-end

The proof rests on flow data, not on declarations.

See the ERP on your own devices.

Tell us about your volumes, device mix and flows. We'll walk one device through the full lifecycle, live, on the REAV ERP. It ships as part of the REAV License.

Book a demo Contact us