ITAD and repair: where a repair line actually attaches
Adding repair to an ITAD operation is not a matter of buying benches. It is a sequencing problem, and most of the value is decided before a single screw is turned.
Blog
Insights on industrial refurbishment.
Regulation, operations and the economics of repair at industrial scale.
Published articles
The ROI of industrial repair: what a device is actually worth
The gap between what a device is worth as materials and what it is worth as a working device is not a matter of percentages. Working from public data, it lands somewhere around 40 to 50 times for smartphones - which makes the 30x figure the industry quotes a conservative one.
Circular economy metrics: what to track, and what most operations get wrong
Most circular-economy reporting measures what is easy to count rather than what decides whether the operation works. Here are the metrics that actually steer a repair workshop, and the two mistakes that make almost any of them meaningless.
European regulations are rewriting the repair economy
Three separate pieces of European law reached milestones in July 2026. Together they turn repair from a sustainability argument into an operational obligation - and create demand for repair capacity that barely exists.
Why refurbishment does not fit a standard ERP
Every ERP assumes a forward flow: buy known parts, build known products, sell them. Refurbishment runs that flow backwards, and four standard assumptions break on contact.
From spreadsheets to ERP: what breaks first
Nobody migrates off spreadsheets because a spreadsheet broke. They migrate because a customer asked a question the spreadsheet could not answer.
Serial-number traceability: who asks for what
Three parties ask a refurbishment operation for traceability. They use the same word and want different records, which is why operations that build for one of them fail the other two.
Preparing an ISO 9001 audit in a repair workshop
An ISO 9001 auditor is not checking whether your procedures are good. They are checking whether the system you described is the system you run.
Giving an AI assistant access to your ERP without giving away your data
The interesting question is not whether an assistant can read your ERP. It is what it is allowed to see, what it is allowed to change, and who decided.
In preparation
What we are writing next.
These draw on our own operating data. We publish them once the figures behind them are verified, not before.
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