Our tools · REAV ERP
The ERP for
refurbishment workshops.
Total traceability of every device, from intake to recycling. Provable compliance, serial by serial. The REAV ERP follows the whole ITAD lifecycle with one single thread: the device's serial number. See what this changes for an ITAD operation.
On this page
The full refurbishment ERP,
section by section.
One system for the whole lifecycle
Off-the-shelf ERPs weren't
built for refurbishment.
Grades that evolve, repair histories, erasure certificates, multi-client lots: refurbishment has its own rules. The REAV ERP handles them natively instead of working around them.
Guaranteed traceability
Every device is tracked by serial and IMEI, at every step, without exception.
Compliant by design
Every operation and every document is natively linked to the device it belongs to.
Steered in real time
Stock, margins and throughput visible in one click: not at month-end.
Overview
Follow the device,
from pallet to parcel.
One single thread: the device's serial number. Everything else attaches to it. Six stages, six pages: each one a business module built by REAV.
Intake
Lots, IMEI, client at day 0
Erasure & audit
Certificates, tests, grading
Repair
Orders, parts, costs
Dismantling
Spare-part recovery
Sales
Marketplaces & invoices
Logistics
Stock & carriers
The serial ties it all together
Audit, repair, sale, return: one history.
The six modules
Every stage, one business module.
Dashboards
See the whole operation
at a glance.
Real-time, role-based dashboards turn the ERP's live data into decisions: for operations, finance, quality, and technician by technician. Stock, margins and throughput in one click, not at month-end.
Operations
Throughput, work-in-progress, lead time and on-time rate across the workshop.
Finance
Margin per device, revenue by channel and live stock value.
Quality
Defect and rework rates, non-conformities and recurring-fault alerts.
Per technician
Repaired units, first-pass yield and average cycle time: see who to support and where the bottlenecks are.
The foundation
All of this lives in
a complete ERP.
Built on Odoo open-source code for maximum scalability: a purpose-built ITAD business layer, without giving up robustness.
Dashboards & reporting
Your workshop and business KPIs in real time.
Sales & CRM
Quotes, orders and follow-ups in one place.
Ticketing & after-sales
Helpdesk and quality alerts linked to serials.
Stock & inventory
Multi-warehouse, locations and serials, natively.
Accounting & invoicing
Invoices, margin VAT and accounting exports.
API & connectors
Shopify, Pennylane and custom integrations.
And the standard business modules stay within reach: purchasing, HR, e-commerce, website.
Your ERP talks to
the best AI models.
Thanks to MCP (Model Context Protocol), Claude, ChatGPT and other assistants connect directly to the ERP: they read your real data and can act on it, with controlled permissions.
Query in natural language
"How many grade-A iPhone 13 in stock, and where are they?"
→ Instant answer from real data: quantities, locations, value.
Produce deliverables
"Prepare the weekly production report for my client."
→ The AI collects the figures, writes and formats: a document ready to send.
Diagnose a blockage
"Why has serial FX23K been stuck since Tuesday?"
→ The AI surfaces the device's full history and finds the cause in seconds.
Act in the ERP
"Create listings for the 40 PCs received yesterday and align prices."
→ The AI executes under your validation: records generated, prices adjusted.
Analyze production KPIs per technician
"Break down this month's production per technician: repaired units, first-pass yield and average cycle time, and tell me who needs support."
→ The AI reads the repair and audit data straight from the ERP and returns output, first-pass yield and lead time technician by technician: highlighting bottlenecks, top performers and who to coach. The same KPIs power the per-technician dashboard above.
Open standard, per-user-profile permissions: the AI only sees and modifies what you allow.
Roadmap
What has shipped, and what comes next.
Each milestone is delivered to the ERP of every workshop Powered by REAV: your tool keeps improving.
DeliveredIn progressPlanned
- Back Market connector
- Dismantling and BOM management
- Softlock management
- Full dashboard
- KPI measurement
- PDA inventory module
- Hard drive erasure
- Automatic repair scheduling
- Native MCP server
- Tablet apps: repair, dismantling, picking
- Secure badge authentication
- Purchase price allocation
- Environmental impact statement
- FedEx, DHL and Colissimo integration
- Automatic WEEE transfer notes
- Build-to-order upgrade management
- Market resale price scraping
- Repair economics decision aid
- Predictive margin on purchase lots
- European product passport
- Integrated customer portal
And much more…
Continuous delivery to every REAV-powered workshop.
Impact & compliance
Impact is measured,
compliance is proven.
A client document generated from your real production data:
- Machines refurbished, resold, recycled
- Parts reused
- Carbon impact avoided
- Weight of materials diverted from landfill
Generated in one click, ready to send to your suppliers.
Guarantees built into the production flow, not bolted on afterward:
- One erasure certificate per device
- DPP / ESPR: ready for the product passport
- EPR schemes: material traceability built in
- CE marking: a process documented end-to-end
The proof rests on flow data, not on declarations.
FAQ