For ITAD operators
Repair capacity for
ITAD operators.
You already collect the devices, erase the data and move the volume. The margin you are not capturing sits in the units that go out as parts or as scrap because there is no repair line behind the wipe.
The gap
Erasure is solved. Repair is where the value leaks.
Most ITAD operations are strong at intake, sanitisation and reporting, and thin at repair. The result is predictable: devices that could be resold whole leave as components or tonnage.
Recovery stops at the working units
Devices that fail functional test go to parts or recycling, returning material value instead of resale value - a difference measured in multiples, not percentages.
Repair is outsourced or improvised
Sending units out adds transport, delay and a second chain of custody. Repairing them informally, without written procedures, makes output depend on which technician was on shift.
Grades drift between operators
Without documented criteria, the same device gets graded differently by two technicians. Over-grading generates returns; under-grading gives away margin.
Regulation keeps raising the proof standard
ESPR and the Digital Product Passport push per-device history from an internal record to a regulatory deliverable. Lot-level tracking will not answer it.
What REAV builds
An industrial repair line behind your existing flow.
REAV does not take over your operation. We design, equip and commission the repair capability inside it, then stay on as the engineering team behind it.
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01
Workshop design & infrastructure
Lean layouts, ESD-compliant workstations, zoning and material flow dimensioned for your volume and device mix.
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02
Processes & quality standards
Written SOPs per operation and documented grading criteria. REAV holds no certification in its own name - what we do is bring your workshop to the standard your certification body asks for, whichever one your clients require.
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03
ERP & traceability
The REAV ERP: intake by lot, erasure certificates filed against the serial number, repair history, dismantling, sales and logistics on one thread. Native Blancco integration - REAV installs, trains and connects it.
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04
Training & R&D transfer
Technician training across your device categories, from part replacement to micro-soldering, plus continuing access to REAV methods and diagnostics as they evolve.
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05
Ongoing engineering support
Recurring audits, KPI monitoring, a technical hotline and centralised purchasing for tools and spare parts.
Scope
The device categories we actually run.
Not a list of what is theoretically possible - these are the flows REAV has built repair lines for, down to component-level work.
- Smartphones
- Laptops
- Tablets
- Displays
- Servers
- Network equipment
- Games consoles
- Accessories
- Light electric mobility
Interventions run from part replacement through to micro-soldering.
Proven in production
Validated in our own workshop before it reaches yours.
Seensys, our pilot workshop in Toulouse, is where every REAV process, ERP feature and training program is validated before deployment. Three further partner workshops now run on the same standards.
*For a standard 12k devices/year workshop. Timeline varies by project scope.
What changes
From tonnage recovered to devices resold.
Manual audit errors drop by around 90%
Data is captured where the work happens, not re-entered later. This is the metric REAV moves most reliably, across every deployment.
No device lost or forgotten
Every unit is accounted for at every stage. Traceability covers devices, spare parts and accessories alike - not just the headline item.
Margin visible per device
Cost and recovered value are tracked per serial number, so the disposition decision stops being an intuition.
Output attributable per operator
Quality and throughput are tied to the person who did the work, which is what makes coaching and grading consistency possible.
Stock managed with alerts
Spare-parts availability is the hard constraint on repair yield. The ERP raises the alert before the bench is blocked.
Proof per serial, not per pallet
Erasure certificate, repair history, grade and disposition all resolve from the device serial number - the level ESPR and client audits will ask for.
The business case
What the investment returns.
Capital requirement depends entirely on scope - surface, device categories, whether a building already exists - so we will not publish a figure that would be wrong for almost everyone reading it. What is consistent is the shape of the return.
Both are established during the Audit phase against your own volumes and device mix, before any commitment.
Customer story
A customer story is on the way.
We are preparing a detailed deployment story with one of our partners. Until it is published with their agreement and their figures, we would rather show nothing than show an invented case study.
FAQ
Questions from ITAD operators.
Let's look at your flow.
The Audit phase maps what you already run and dimensions the repair line that fits it. You end it with a business case, not a commitment.