REAV

Services

Turnkey refurbishment workshops,
from the first screw to executive KPIs.

One partner, full scope. REAV delivers a complete refurbishment infrastructure - workshop design, processes, digital tools, team training, and ongoing support - so you can focus on your core business. See it applied to ITAD operators or IT service providers.

Full scope

Five integrated pillars,
one delivery team.

Operational in ~3 months*

Workshop design & infrastructure

Your workshop is the foundation of everything. We design lean, ESD-compliant production environments that maximize throughput while ensuring safety and ergonomics. From single-site to multi-site networks, every layout is optimized for your device mix and target volumes.

Deliverables:

  • Full workshop floor plan with zoning
  • Workstation specifications (ESD, tooling, ergonomics)
  • Equipment and supplier sourcing list
  • Capacity model and scalability roadmap

*~3 months for a standard workshop processing ~12,000 devices/year. Timeline varies based on project scope and complexity.

Workshop design
Processes and quality
> 80% repair yield

Processes & quality standards

Repair quality at industrial scale requires structured processes. We build end-to-end SOPs covering every workflow, from device intake to final QC, with built-in compliance for EU and US standards.

Deliverables:

  • Complete SOP library
  • Grading frameworks and decision trees
  • Wipe and test certificate templates (EU/US)
  • Internal audit checklist and CI routines
AI-powered knowledge base

Custom ERP & digital tools

Off-the-shelf ERPs weren't designed for refurbishment. Our purpose-built system handles the full repair lifecycle - from device intake to reporting - with real-time dashboards for operations, finance, and quality teams.

Deliverables:

  • Custom ERP deployment
  • Device traceability and repair history
  • Role-based KPI dashboards
  • Impact tracking and ESG reporting
Training program
Skills that scale

Training & continuous R&D transfer

Your team is the engine. We provide structured training programs that bring technicians from zero to certified, plus continuous access to the latest repair innovations developed across our network.

Deliverables:

  • Onboarding training program
  • Certification paths per device category
  • R&D transfer: new methods and tools
  • Access to REAV network
Long-term partnership

Ongoing support & continuous improvement

Deployment is just the beginning. REAV provides long-term operational support - monitoring your KPIs, optimizing processes, coaching your teams, and continuously improving your workshop performance over time.

Deliverables:

  • Dedicated engineering team monitoring your operations
  • Continuous process optimization and improvement cycles
  • Ongoing team coaching and skills development
  • Quarterly business reviews and executive reporting
Continuous improvement
Beyond the workshop

Business functions

A workshop that repairs well can still lose money. We step into the functions around production: purchasing, stock, sales, data and support. We work with your teams, not beside them.

Deliverables:

  • Purchasing process and supplier panel
  • Stock policy and dormant stock plan
  • B2B and marketplace sales development plan
  • Price grids and channel strategy
  • Margin and KPI dashboards
  • After-sales and returns process

Sourcing & Trading

Buying and selling, handled.

We help you identify the right partners, resell your output, broker your stock, and even trade on your behalf. Under several engagement models, depending on what you need.

Grow your B2B and marketplace sales.

We help you build and develop your commercial activity: B2B channels, key accounts, and marketplace presence, so what you refurbish finds its buyers.

An ecosystem of approved partners.

Every supplier and service provider in the REAV ecosystem has been approved and tested on our own floors. You get access to the best services and products, without starting from scratch.

Tell us what you need to buy or sell.

Engagement models

Three ways to work with REAV.

Each model is designed for a different strategic context. All deliver the same industrial-grade quality.

License RecommendedConsultingJoint Venture
InvestmentLicense feeProject-based feesShared capex
REAV involvementSemi-external production & R&D team, standards, monitoring, hotlineAdvisory + coachingCo-governance
DurationMulti-year3-12 monthsMulti-year
OwnershipClient-ownedClient-ownedShared entity
Best forProven methods, autonomy, long-term growthSpecific missions, certificationsMarket entry, scaling
Inside the License

The License, in detail.

The workshop is yours. The License covers the standards, the software, the training and the engineering support behind it, and it keeps covering them after go-live.

Licensed framework

Industrial standards, ERP, supply chain logic, training programs and recurring audits, all governed by the REAV license.

REAV ERP (Blancco built in)

A purpose-built refurbishment ERP, with Blancco wired in so test and erasure results land on the record without anyone retyping them. Traceable per client and per lot.

REAV chatbot & knowledge

Your procedures, processes and field feedback in one place, with an assistant that answers an operator at the bench instead of sending them off to find a binder.

Technical & operational hotline

A direct line for your operators and your managers. Technical questions, process questions, and the awkward ones nobody wants to escalate.

R&D transfer & external lab

Methods, diagnostic tools and process work developed across the network reach your floor as they land. Our lab is open to your own projects too.

Purchasing & trading desk

Workstations, tools, software, devices and spare parts sourced through REAV, plus supplier sourcing, brokerage and resale of your output. We buy what we have already run on our own floors. See sourcing & trading.

Monitoring & audits

Operational audits on a fixed cycle, performance tracked against field data from several sites, and a quarterly review with the numbers on the table.

Semi-external engineering team

A production and R&D team assigned to your operation. They know your line, they watch your numbers, and they are still there in year three.

One license fee.

Scoped to what you actually take. The terms are settled during the scoping phase and written into the licensing agreement, so nothing gets added line by line afterwards.

FAQ

Common questions.

For a standard workshop processing approximately 12,000 devices per year, a full turnkey deployment - from scoping to operational workshop - takes around 3 months. This includes diagnosis, design, build-out, training, and pilot ramp-up. For larger or more complex projects (multi-site, higher volumes, custom device categories), timelines are adjusted during the scoping phase to match your specific requirements.
The License is provided for a license fee, calibrated to each partner's specific needs. There is no standard grid: the applicable terms are defined together during the scoping phase and set out in your licensing agreement. See what drives the fee.
We design workshops for volumes ranging from a few hundred to tens of thousands of devices per month. The scoping phase identifies the right capacity model for your situation - there is no fixed minimum.
Yes. Our methods and tools are designed for international deployment. We adapt to local regulations, supply chains, and workforce conditions. Our ecosystem already operates across multiple European markets.
Data security is integral to our processes. Our ERP ensures full device traceability and secure data wiping. All workshops follow strict GDPR-compliant data handling procedures.
The License gives you the full REAV operating system: industrial standards, the custom ERP with native Blancco integration, the REAV chatbot and knowledge platform, training programs, centralized purchasing for tools and spare parts, R&D transfer plus access to REAV as an external R&D lab, a technical and operational hotline, recurring audits and continuous performance monitoring. You own and operate the workshop; REAV provides a semi-external production and R&D engineering team. The License is provided for a license fee, calibrated to your specific needs.
Yes. We regularly work on purchasing, stock, sales, data and support functions, either within a License or as a standalone mission. We can also handle sourcing and trading for you, under several engagement models.

Let's scope your project.

Tell us about your volumes, devices, and timeline. We'll respond with a tailored proposal.